Privacy Policy
Last Updated: 23rd May 2026
About This Policy
I'm Nadzim Al-Rash, and I operate this website (https://nadzim.com) from Kuala Lumpur, Malaysia. I provide strategic web development services primarily to businesses in Malaysia and internationally.
This privacy policy explains how I collect, use, and protect your personal information when you visit my website or contact me about web development services.
Information Collection & Use
What Information I Collect
When you fill out my contact form, I collect:
- Your name
- Email address
- Phone number (if provided)
- Company name (if provided)
- Project details and requirements you share
I use Cloudflare Web Analytics to understand how visitors interact with my website. Unlike traditional analytics tools, this service is privacy-focused:
- No Cookies: It does not use cookies or store any data in your browser.
- No Personal Tracking: It does not track you across other websites or collect personally identifiable information (PII).
- Aggregate Data: I only see aggregate data (such as which pages are popular or what type of device is used) to help me improve the site experience.
Cloudflare Web Analytics works by using a "privacy-preserving" beacon. It doesn't track individuals, but it does process IP addresses and browser metadata momentarily to generate the aggregate report before discarding the personal elements.
How I Use Your Information
I use your contact information solely for:
- Responding to your initial inquiry
- Discussing your web development needs
- Providing quotes and project proposals
- Communicating about potential or ongoing projects
That's it. I don't use your information for marketing, newsletters, or any other purposes.
How Long I Keep Your Information
I retain your contact information and project details indefinitely, but for no more than 10 years, to:
- Maintain records of our business communications
- Reference previous project discussions if you contact me again
- Comply with business record-keeping requirements
Information Sharing & Security
Who I Share Your Information With
I may share your information with trusted partners (such as content creators, photographers, or other specialists) only:
- When you give explicit permission
- When covered by a non-disclosure agreement
- To deliver the services you've requested
I use the following third-party services that may process your information:
- Cloudflare - Provides website security and privacy-first web analytics. (See Cloudflare's Privacy Policy).
- Formspree - Receives contact form submissions
- Google Workspace - Email and file storage
- Stripe - Payment processing (for paying clients only)
- HelloSign / Dropbox Sign - Document signing (for contract signing only)
These providers have their own privacy policies and security measures.
I may share your information if required by Malaysian law or to protect my legitimate business interests.
Confidentiality & NDAs
For detailed business discussions about your projects, we will sign a separate Non-Disclosure Agreement (NDA) that provides additional protection for your sensitive business information.
Data Security
I take reasonable measures to protect your information:
- Secure email communication through Google Workspace
- Password-protected access to stored information
- Working only with reputable third-party service providers
- Regular review of who has access to client information
However, no method of transmission over the internet is 100% secure, and I cannot guarantee absolute security.
International Data Transfers
If you're outside Malaysia, your information may be transferred to and processed in Malaysia where I'm based. By contacting me, you consent to this transfer.
For European clients, I ensure adequate protection through appropriate safeguards.
Your Rights & Contact
Your Privacy Rights
You have the right to:
- Know what personal information I have about you
- Request corrections to your information
- Request deletion of your information
- Withdraw consent for me to contact you
If you're in the European Union, you also have additional rights under GDPR, including:
- Right to data portability
- Right to object to processing
- Right to restrict processing
To exercise any of these rights, simply email me at hello@nadzim.com with your request. I'll respond within 30 days.
Policy Changes
I may update this privacy policy from time to time to reflect changes in my practices or for other operational, legal, or regulatory reasons. The 'Last Updated' date at the top of this page will indicate when the latest changes were made. I encourage you to review this policy periodically to stay informed about how I am protecting your information.
Contact Information
If you have questions about this privacy policy or how I handle your information, please contact me:
Email: hello@nadzim.com
Business Address: Kuala Lumpur, Malaysia
Simple Summary
What I collect: Information you provide via the contact
form, and anonymous, aggregate website usage data through Cloudflare.
Why I collect it: To respond to your inquiry and discuss
potential projects
Who I share it with: No one, unless you give permission
or I'm legally required
How long I keep it: Up to 7 years for business records
Your control: Email me anytime to see, correct, or delete
your information
This privacy policy is designed to be transparent about my minimal data collection practices. I believe in respecting your privacy while providing excellent web development services.